Customer Support Officer (Offline State Support)
About this opportunity
Financial tech company hiring for offline state support role in customer service, covering payments, banking, credit, and business tools for African businesses.
Moniepoint Inc. seeks a Customer Support Officer to provide offline state support, helping businesses leverage their financial tools in Africa. The role focuses on assisting clients in regions where digital infrastructure is limited, ensuring seamless access to payment, banking, credit, and business management services.
What it offers
This position offers an opportunity to work in a dynamic financial technology environment. The role involves direct engagement with businesses to troubleshoot issues, provide guidance, and enhance their use of Moniepoint’s services in offline or less-connected areas.
Who can apply
Applicants must be citizens of an African country and have experience in customer support or a related field. Knowledge of financial services or business operations in Africa is a plus.
How to apply
Interested candidates should submit their application through the official Moniepoint Inc. careers portal.
Good to know
This is a remote or hybrid work opportunity, with possible travel to offline regions for support visits.
Key details
How to apply
- Submit application through Moniepoint Inc. careers portal
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