Inventory Support Officer (Lagos)

Inventory Support Officer (Lagos) at Moniepoint Inc is a terminal-focused role responsible for tracking and managing the full repair pipeline of POS devices, ensuring accurate custody and status updates from intake through to dispatch.

What it offers

• A position within Moniepoint Inc’s financial technology ecosystem in Lagos, Nigeria
• Ownership of the end-to-end traceability and custody of POS terminals across the repair pipeline

Who can apply

• Candidates interested in terminal logistics and repair pipeline management

What you'll do

• Receive and verify faulty/returned terminals against recall waybills at serial-number level
• Log received devices in the IMS with correct status within 24 hours
• Identify and quarantine damaged or missing-serial devices; raise a Discrepancy Report immediately
• Push faulty devices to technicians daily and update IMS status to 'In Repair' upon assignment
• Monitor terminal movement through all repair stages: Assessment → In Repair → Awaiting QA → QA Cleared → Dispatch Holding
• Enforce the 24–72-hour SLA from receipt-to-assignment and from QA clearance-to-dispatch readiness
• Receive QA-approved terminals and update IMS status to 'QA Cleared – Awaiting Dispatch' within 4 hours
• Flag devices that fail QA

How to apply

• Apply for the Inventory Support Officer (Lagos) role through Moniepoint Inc’s recruitment channels