Inventory Support Officer (South South)

Inventory Support Officer (South South) at Moniepoint Inc. oversees the lifecycle of POS terminals from intake to dispatch, ensuring accurate tracking and adherence to repair SLAs.

What it offers

• A role focused on managing POS terminal repair pipelines and quality assurance workflows.

Who can apply

• Candidates should be able to handle end-to-end terminal traceability and custody controls.

What you'll do

• Receive faulty terminals from state offices, verify against recall waybills at serial-number level, and log devices in the IMS within 24 hours of arrival.
• Identify and quarantine damaged or missing-serial devices; raise a Discrepancy Report immediately.
• Push faulty devices to technicians daily and update IMS status to 'In Repair' upon assignment.
• Monitor terminal movement through all repair stages: Assessment → In Repair → Awaiting QA → QA Cleared → Dispatch Holding.
• Enforce the 24–72-hour SLA from receipt-to-assignment and from QA clearance-to-dispatch readiness.
• Receive QA-approved terminals and update IMS status to 'QA Cleared – Awaiting Dispatch' within 4 hours.
• Flag devices that fail QA.

How to apply

• Apply directly for the Inventory Support Officer (South South) position at Moniepoint Inc.