Head, Sales Capability

Head, Sales Capability at Moniepoint will lead the field teams that drive Moniebook’s adoption and service quality across Lagos.

What it offers

• Leadership role owning the performance and excellence of Moniepoint’s field teams.
• Focus on high-quality implementation on the ground and a structured feedback loop between field teams and Product.
• Responsible for training, quality assurance, and product feedback leads.

Who can apply

• Candidates with experience in leading and growing teams.
• Experience in establishing and monitoring operational standards.
• Ability to bridge field operations and product development.

What you'll do

• Lead and mentor training, quality assurance, and product feedback leads.
• Establish, monitor, and scale field certification, Customer Satisfaction (CSAT), and Service Level Agreement (SLA) standards.
• Architect and run a continuous "voice of the field" loop into the Product team.
• Define and execute strategic roadmap priorities across training, quality, and product feedback.

How to apply

• Apply via the Moniepoint careers portal.