Head, Category Management

Moniepoint is looking for a Head of Category Management to drive customer retention, renewals, and upsell across its Moniebook business in Lagos, Nigeria.

What it offers

• Leadership role with full ownership of Month 3 and Month 6 customer retention, contract renewals, and upsell pipelines across all business categories and locations
• Responsibility for designing and running category and brand executive reviews, presenting performance trends to senior leadership
• Opportunity to build and maintain a robust renewal governance framework

Who can apply

• Must be based in Lagos, Nigeria
• Reports to the General Manager of Moniebook

What you'll do

• Lead and develop a team of Category Managers and Brand Managers, coaching, mentoring, and fostering a culture of mastery and continuous growth
• Directly own Month 3 and Month 6 customer retention, contract renewals, and upsell pipelines across all business categories and locations
• Design and run category and brand executive reviews, presenting clear performance trends to senior leadership
• Build and maintain a robust governance framework for renewals

How to apply

• Apply directly through Moniepoint’s careers portal