Transport Dispatch Team Lead - Jumia

Transport Dispatch Team Lead – Jumia

Jumia seeks a Transport Dispatch Team Lead to run daily dispatch operations, optimize fleet routing, and coordinate with warehouse, driver, and customer-service teams.

What it offers

• Lead daily dispatch activities: vehicle allocation, route planning, and load optimization
• Use Jumia’s logistics systems (e.g., TMS) to build and adjust dynamic routes in real time
• Publish daily capacity plans based on shipment volume and size mix (small/medium/bulky)
• Manage co-loader and fleet contractor relationships and negotiate pricing
• Own financial reconciliation for chargeable weight, packages, and lost shipment cases
• Coordinate return-shipment handling with 3PL partners
• Track key metrics: on-time delivery rates, fuel efficiency, vehicle utilization, and dispatch turnaround time

Who can apply

• Candidates with proven dispatch or fleet-management experience

What you'll do

• Oversee daily dispatch activities, including vehicle allocation, route planning, and load optimization
• Utilize Jumia’s logistics systems to create and adjust dynamic routes aligned with real-time demand, traffic, and delivery SLAs
• Publish daily capacity plans based on shipment volume and size mix
• Coordinate pickup capacity and frequency with dispatch agents and 3PL partners
• Manage co-loader and fleet contractor relationships and negotiate pricing
• Own financial reconciliation for chargeable weight, packages, and lost shipment cases
• Coordinate return-shipment handling with 3PL partners
• Track key metrics such as on-time delivery rates, fuel efficiency, vehicle utilization, and dispatch turnaround time

How to apply

• Apply directly via Jumia’s careers portal