Outbound Team Lead - Jumia

Outbound Team Lead role at Jumia’s Nigerian fulfillment center overseeing pick, pack, dispatch and same-day delivery operations.

What it offers

• Lead the outbound team in a high-volume e-commerce fulfillment center.
• Manage packing-material usage, cycle counts, and packaging guidelines to minimize waste.
• Ensure 100 % of orders are shipped accurately and on time by coordinating with inventory and controlling miss-shipments and backorders.
• Monitor and achieve outbound KPIs; track productivity and adherence to special instructions.

Who can apply

• Candidates with experience in warehouse operations, logistics, or e-commerce fulfillment.
• Strong leadership skills to manage and develop an outbound team.

What you'll do

• Manage pick, pack, and dispatch processes.
• Create packaging guidelines by item category.
• Conduct weekly cycle counts of packing materials.
• Coordinate same-day delivery with the inventory team.
• Plan capacity based on weekly volume projections.
• Confirm shipping and picking deadlines and priority cut-off times are met.
• Track productivity standards and ensure correct picking/packing methods.
• Control miss-shipments and backorders.

How to apply

• Apply directly through Jumia’s careers portal for the “Outbound Team Lead” position.