Key Account Manager (Electronics)

Jumia, a leading pan-African e-commerce platform, is hiring a Key Account Manager (Electronics) to oversee relationships with major clients in the Home Appliances category. This role focuses on driving sales, fostering partnerships, and leveraging data to enhance performance on their platform. Jumia operates in Egypt and emphasizes sustainable growth and innovation in Africa’s tech sector.⁠​​​‌‌​​​​‌​‌​‌​‌​‌‌‌​‌​‌​‌‌​‌‌​‌⁠

What it offers

This position involves managing key accounts, building long-term client relationships, and developing strategies to boost sales and revenue in the electronics category. Responsibilities include collaborating with sales and marketing teams, analyzing market trends, negotiating agreements, and ensuring high customer satisfaction. The role requires strong negotiation skills, analytical thinking, and the ability to drive revenue growth through tailored promotional campaigns.

Who can apply

Applicants should be dynamic and motivated professionals with experience in key account management, preferably in the electronics or e-commerce sector. Experience in Africa or familiarity with Jumia’s marketplace is a plus.

What you'll do

• Manage key accounts in the electronics category, focusing on Home Appliances.
• Develop and maintain strong customer relationships with key clients.
• Drive sales and maximize revenue through strategic initiatives.
• Collaborate with sales and marketing teams to execute promotional campaigns.
• Analyze sales data and market trends to identify growth opportunities.
• Monitor and report on key account metrics, including sales performance and customer satisfaction.
• Negotiate agreements to ensure mutual benefit and sustainable partnerships.
• Provide exceptional customer service and support to clients.

How to apply

No specific application steps were provided in the source text. Please refer to Jumia’s official job listing for detailed instructions.

Good to know

• Location: Egypt.
• Employment Type: Full-time.
• Focus Area: Electronics (Home Appliances category).