Desktop Support Officer

Job Opportunity: Desktop Support Officer at FMN Holdings Limited (Flour Mills of Nigeria Plc) FMN is an equal-opportunity employer. This role focuses on providing IT support for desktop systems, peripherals, and end-user technology services, ensuring minimal disruption and high service standards. The position requires troubleshooting, installation, maintenance, and documentation of IT incidents across various technologies.⁠​​​​‌​‌‌​‌‌‌‌​​​‌​​‌‌‌​​‌​‌​​​​​⁠

What it offers

This is a full-time job offering desk-side technical support for desktop systems, telephony, wireless networks, and peripherals. Responsibilities include resolving incidents, maintaining infrastructure, monitoring security compliance, and logging support requests. The role demands strong problem-solving skills, customer focus, and effective communication to manage multiple support tasks efficiently.

Who can apply

Applicants must hold an Ordinary National Diploma (OND) or equivalent in Computer Science, Information Technology, Computer Engineering, or a related field. They must also have at least one year of relevant IT support experience, preferably in a medium-sized organization.

What you'll do

• Provide timely resolution of IT incidents and minimize downtime.
• Install, configure, and support desktop computers, laptops, telephony, wireless networks, printers, scanners, and mobile devices.
• Troubleshoot and resolve hardware, software, and network issues.
• Perform routine maintenance, upgrades, patches, and hot-fixes for desktop infrastructure.
• Ensure endpoint security compliance, including OS updates and antivirus management.
• Document, log, and escalate incidents per established procedures.

How to apply

No explicit application steps provided in the source.

Good to know

• No application fees are requested. Applicants should not pay money or provide monetary items.
• The job is scheduled for 2026 (no further details on hiring timeline).