job
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IT Support Specialist
Pishon & Brooks Advisory Services
About this opportunity
IT Support Specialist position in Lagos State. Requires OND in Information Technology/Computer Science or related courses with 2+ years of IT Support experience.
Provide second-level technical support to a subsidiary bank, focusing on Hope banking channels and core systems.
What it offers
- Technical implementation of new solutions
- Testing and deployment of updates to Hope banking channels (USSD, Internet Banking, Agency and Mobile)
- Daily monitoring of transactions across USSD, Internet Banking, Agency and Mobile
- Daily monitoring of transactions on Hope processing system (HDP)
- Daily monitoring of Hope core banking application (PRIME)
- Daily backup of systems
- Issue tracking management
- Resource utilization monitoring on Hope digital Platform server
- Generation of Daily/weekly/monthly/quarterly reports
Who can apply
- Education: OND in Information Technology, Computer Science or related courses
- Experience: Minimum of 2 years IT Support
What you'll do
- Provide second-level support to subsidiary bank Customer Care
- Implement and deploy new solutions and updates
- Monitor and troubleshoot across multiple banking channels and systems
- Track and resolve issues
- Generate regular reports
- Perform daily backups
- Handle ad hoc technical tasks
How to apply
- Submit application via forms.gle
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Nigeria
NigeriaFieldInformation Technology, Computer Science
LevelOND
DeadlineRolling, no fixed deadline
EligibilityNational
Open to applicants in the host country.
Source : pishonandbrooks.com · Always verify details on the official site.