job
National
NG Link verified
IT Support Specialist
Pishon & Brooks Advisory Services
About this opportunity
IT Support Specialist position in Lagos State. Requires OND in Information Technology/Computer Science or related courses with 2+ years of IT Support experience.
Provide second-level technical support to a subsidiary bank, focusing on Hope banking channels and core systems.
What it offers
- Technical implementation of new solutions
- Testing and deployment of updates to Hope banking channels (USSD, Internet Banking, Agency and Mobile)
- Daily monitoring of transactions across USSD, Internet Banking, Agency and Mobile
- Daily monitoring of transactions on Hope processing system (HDP)
- Daily monitoring of Hope core banking application (PRIME)
- Daily backup of systems
- Issue tracking management
- Resource utilization monitoring on Hope digital Platform server
- Generation of Daily/weekly/monthly/quarterly reports
Who can apply
- Education: OND in Information Technology, Computer Science or related courses
- Experience: Minimum of 2 years IT Support
What you'll do
- Provide second-level support to subsidiary bank Customer Care
- Implement and deploy new solutions and updates
- Monitor and troubleshoot across multiple banking channels and systems
- Track and resolve issues
- Generate regular reports
- Perform daily backups
- Handle ad hoc technical tasks
How to apply
- Submit application via forms.gle
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Nigeria
NigeriaFieldInformation Technology, Computer Science
LevelOND
DeadlineDeadline not stated — check the official page
EligibilityNational
Open to applicants in the host country.
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Source : pishonandbrooks.com · Always verify details on the official site.