Operations Manager
About this opportunity
Full-time Operations Manager role to lead retail teams, ensure quality standards, and support expansion across 4 Kampala branches. Requires 3+ years in multi-unit management (hospitality/retail preferred).
About Uganda Artisanal Bakery and Café Chain is hiring an Operations Manager to oversee retail operations, ensure quality standards, and support expansion in Uganda. The role focuses on performance management, team training, and maintaining visual consistency across four branches. Experience in multi-unit management (hospitality/retail/F&B) and a relevant diploma are required, along with local travel flexibility. The position is full-time and closes on October 10, 2026.
What it offers
- Leadership in retail operations for a growing bakery/café chain.
- Data-driven coaching and KPI management to drive performance.
- Training and culture-building initiatives for the retail team.
- Compliance and quality control to uphold standards.
- Opportunity for local mobility as part of expansion plans.
Who can apply
Applicants must have at least 3 years of experience in multi-unit management, preferably in hospitality, retail, or food and beverage. A diploma in Hospitality Management, Hotel Management, Catering, or related field from a recognized institution is required. Local travel ability is mandatory.
How to apply
- Submit a resume and cover letter detailing relevant experience.
- Ensure all required documents are included.
- Apply before the deadline of October 10, 2026.
Good to know
- The role is full-time with no explicit salary mentioned.
- No specific language requirements are stated.
- The position is based in Uganda (Kampala).
Key details
Documents needed
- resume
- cover letter
How to apply
- submit resume and cover letter detailing relevant experience
- ensure all required documents are included
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