General Manager — Hospitality Operations

The General Manager role oversees all day-to-day operations of a hospitality business in Nigeria, including departments like lounges, bars, kitchens, and customer service. The position requires strong leadership, policy enforcement, and cross-department coordination to maintain high standards in service, cleanliness, and revenue performance. The role is full-time and closes on December 29, 2026.

What it offers

• Full-time employment in a hospitality business based in Nigeria.
• Responsibilities include supervising staff, enforcing company policies, monitoring operational performance, resolving customer complaints, and coordinating cross-departmental activities.
• Requires experience in hospitality management and practical leadership in fast-paced environments.

Who can apply

Applicants must hold a degree in hospitality management, business administration, or a related field and have at least 4 years of practical experience in hospitality operations.

What you'll do

• Oversee daily operations across multiple departments (lounge, bar, kitchen, salon, etc.).
• Supervise and manage Managers, Supervisors, and Department Heads.
• Enforce company policies, SOPs, and service standards, including attendance, productivity, and cleanliness.
• Monitor sales performance, customer service quality, and operational efficiency to ensure revenue growth.
• Coordinate events, promotions, and maintenance while maintaining compliance with financial and operational guidelines.
• Submit reports and escalate critical incidents promptly.

How to apply

• No explicit application steps provided in the source.

Good to know

• Location: Nigeria (NG).
• Employment type: Full-time.
• Closing date: December 29, 2026.
• Key qualifications: Degree in hospitality/business administration + 4+ years of experience in hospitality operations.