Telesales Operations Associate

M-KOPA is a rapidly expanding FinTech company in Africa, specializing in providing pay-as-you-go solar energy and other financial services to underserved populations. The Telesales Operations Associate role involves engaging with customers to promote and sell their products and services. This position is ideal for those with strong communication skills and a passion for empowering communities through technology and finance.

What it offers

This role focuses on customer outreach and sales operations, including handling inquiries, managing leads, and ensuring smooth transactions. The position may involve telephone-based interactions, data entry, and supporting sales teams in driving business growth for M-KOPA’s expanding product portfolio.

Who can apply

Applicants should be located in Africa and have experience in customer service, sales, or a related field. Basic proficiency in English is required, though other languages may be beneficial depending on regional needs.

How to apply

Interested candidates should submit their resume and a cover letter detailing their relevant experience and skills. No formal application portal is mentioned; inquiries may be directed to the company’s official website or HR contact.

Good to know

This is a full-time position with no explicit mention of salary, benefits, or contract duration. The role is likely based in Africa, with possible regional variations in responsibilities and languages required.