Telesales Agent

4G Capital is Africa’s fastest-growing fintech company offering ethical, affordable unsecured loans to small businesses and entrepreneurs. This telesales agent role supports their mission by engaging with customers to facilitate credit access. The position focuses on ethical lending, ensuring affordability and preventing debt overuse. Customers primarily include small businesses and entrepreneurs needing funds for growth or emergencies.

What it offers

This is a telesales agent position where you’ll assist customers in applying for loans, verify affordability, and ensure ethical lending practices. The role emphasizes customer support, financial literacy, and compliance with strict affordability criteria. No prior sales experience is required, but strong communication skills are essential.

Who can apply

Applicants must be citizens or residents of an African country (specific countries not listed). No formal education level is specified, but basic financial literacy and excellent communication skills are preferred. No age or nationality restrictions beyond African residency are mentioned.

What you'll do

• Engage with customers via phone or digital channels to assess loan needs and eligibility.
• Verify affordability of loan requests to prevent over-indebtedness.
• Provide financial guidance on responsible borrowing and business growth opportunities.
• Ensure compliance with ethical lending policies and 4G Capital’s strict criteria.
• Support small businesses and entrepreneurs in accessing affordable credit for expansion or emergencies.

How to apply

• Submit a resume detailing your work experience and communication skills.
• Provide contact information for follow-up.

Good to know

• No prior sales experience is mandatory, but strong interpersonal skills are critical.
• The role is based in Africa, with no explicit location specified beyond the company’s regional focus.
• No salary amount or benefits (e.g., stipend, flights) are mentioned in the source.
• No deadline is provided for applications.

Key focus: Ethical lending, customer support, and compliance with affordability standards.