IT Assistant
About this opportunity
IT Assistant role in Uganda to support IT systems, troubleshoot hardware/software, and assist with hotel operational software. Reports to IT Manager in Kampala.
The IT Assistant role at TM Property Kampala is a full-time contract position in Uganda, supporting hotel technology operations. The role involves troubleshooting IT systems, assisting with software and hardware maintenance, and ensuring seamless guest and staff experiences. Technical support spans all hotel departments, including Front Office, Housekeeping, and Finance, with direct reporting to the IT Manager.
What it offers
- Technical support for hardware, software, networks, and guest-facing systems.
- First-line troubleshooting of IT issues across hotel departments.
- Maintenance of helpdesk ticketing logs and escalation to the IT Manager.
- Support for Property Management Systems (PMS) and Point-of-Sale (POS) systems.
Who can apply
No explicit eligibility criteria are provided in the source.
What you'll do
- Provide first-line technical support to hotel staff.
- Diagnose and resolve hardware, software, printer, and peripheral issues.
- Log, track, and escalate unresolved issues to the IT Manager.
- Assist in installation, configuration, and maintenance of hotel software systems.
How to apply
No explicit application steps are provided in the source.
Good to know
- Location: Kampala, Uganda.
- Employment Type: Contract.
- Deadline: 2026-11-02.
Key details
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