Outbound Team Lead

Jumia is seeking a Full-Time Outbound Team Lead to oversee warehouse operations in Senegal. This role involves directing daily activities of pickers, packers, and sorters to ensure efficient fulfillment, adherence to safety protocols, and meeting productivity targets. The position requires hands-on supervision, quality checks, and problem-solving in a fast-paced logistics environment. Jumia is a leading pan-African e-commerce platform with a strong focus on technology-driven growth and sustainability in Africa.

What it offers

• Hands-on supervision of warehouse operations, including shift briefings, productivity monitoring, and quality control.
• Responsibility for resolving operational issues in real-time, ensuring compliance with safety and 5S standards.
• Opportunity to work in a dynamic, tech-driven e-commerce environment with a focus on African market expansion.

Who can apply

Applicants must have a High School diploma or Bachelor’s degree in Logistics, Operations, or a related field. Experience in warehouse management or fulfillment operations is highly preferred.

What you'll do

• Supervise daily floor activities to meet hourly fulfillment targets and deadlines.
• Conduct pre-shift briefings and assign operational zones to optimize team productivity.
• Perform quality spot-checks on packed orders to ensure accuracy and proper packaging.
• Resolve real-time operational bottlenecks, stock issues, and system exceptions.
• Enforce 5S standards and safety compliance across the outbound fulfillment area.

How to apply

No explicit application steps provided in the source.

Good to know

• Location: Senegal.
• Employment type: Full-Time.
• Preferred qualifications: Experience in warehouse management or fulfillment operations.