job
National
Customer Service Consultant (German C1)
Red Ember Recruitment
About this opportunity
Remote job assisting airline passengers worldwide. Requires German C1, English proficiency, Namibian citizenship/residence, and customer service experience.
Customer service role supporting airline passengers worldwide, requiring fluent German and remote-work discipline.
What it offers
- Gross monthly salary
- Shift allowance for hours worked between 20:00 and 06:00
- Medical aid membership as a condition of employment; employee covers 100 % of the contribution
- Permanent employment contract
- Flight benefits may become available after six-month probation period, subject to terms
Who can apply
- Advanced German proficiency at C1 level
- Excellent verbal and written communication skills in German and English
- Valid Namibian citizenship, permanent residence, or domicile status
- Strong computer literacy and typing skills
- Customer-focused approach
- Ability to work independently and manage customer interactions professionally
One of the following:
- Grade 12 qualification with 6–12 months of relevant experience
- NQF Level 4 / Grade 12 plus 6–12 months of customer service and/or call-centre experience
- NQF Level 3 qualification with 2–3 years of relevant experience
- NQF Level 3 plus 2–3 years of customer service and/or call-centre experience
What you'll do
- Assist airline passengers worldwide with flight-related queries
- Research and navigate airline policies
- Deliver exceptional customer service in a fast-paced, technology-driven environment
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
LocationPan-African
LevelGrade 12 or NQF Level 3/4
LanguageDE
DeadlineDeadline not stated — check the official page
EligibilityNational
Open to applicants in the host country.
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Source : himalayas.app · Always verify details on the official site.