Knowledge Management and Communication Officer Position in Nairobi

The Knowledge Management & Communication Officer role at Act! supports knowledge sharing and communication across programs in Nairobi, reporting to the Platform Manager for Democracy Governance & Human Rights.

What it offers

• A position based in Nairobi, reporting to the Platform Manager – Democracy Governance & Human Rights (DGHR)
• Duration not specified

Who can apply

• Academic qualifications: Bachelor’s degree in Information and Knowledge Management, Information Science, Library and Information Science, Information Systems and Knowledge Management, or a related field from a recognised institution
• Experience: At least 5 years’ experience in Knowledge Management and organisational learning with demonstrated results in knowledge product development and system strengthening
• Essential skills and competencies:
  • Strong analytical, critical thinking, and synthesis skills
  • Experience designing, managing, and maintaining knowledge management systems, digital repositories, and organisational learning platforms
  • Excellent written and verbal communication skills, including technical writing, editing, storytelling, and developing reports and case studies
  • Strong organisational, planning, and coordination abilities
  • Excellent stakeholder engagement, facilitation, and interpersonal skills
  • Solid digital competencies (Microsoft 365, Google Workspace, collaboration platforms, data visualisation tools such as KoboToolbox, Power BI, Tableau, content management systems and graphic design tools)
  • Flexibility, cultural sensitivity, willingness to travel, and high ethical standards, integrity and commitment to accountability

What you'll do

• Manage knowledge and communication resources across Act! programs and projects, including consultancies and long-term grants
• Work closely with technical and functional staff to ensure effective knowledge sharing, documentation, and communication
• Maintain strong relationships with external stakeholders, including donor agencies, government institutions, and private sector partners

How to apply

• Submit:
  • A detailed CV with current references and their day contacts
  • A cover letter demonstrating why you qualify for the position, quoting your current/last gross monthly salary and expectations
• Apply electronically via hr.admin@act.or.ke, quoting the reference number (Ref: KNOWLEDGE MANAGEMENT & COMMUNICATIONS OFFICER – (REF: ACT-KMCO/1/2026)) and the Position in the e-mail subject line
• Submission Deadline: 18th August 2026, 05.00 P.M EAT
• Only shortlisted candidates will be contacted