Head of Insurance Operations

Confluent is seeking a Head of Insurance Operations to lead Claims & Fulfilment functions in Cape Town, South Africa. This is a full-time executive role reporting directly to senior leadership, with accountability for operational outcomes as a Key Individual of the Financial Services Provider (FSP). The position focuses on insurance operations delivery and claims management.⁠‌​​​​‌​​‌​​‌‌​‌‌‌‌​​‌‌​‌​‌‌‌‌‌​‌⁠

What it offers

• Executive-level responsibility for claims and policy fulfillment operations.
• Strategic oversight as a Key Individual of the FSP, ensuring compliance and performance.
• Full-time position in Cape Town, Western Cape, South Africa.

Who can apply

Applicants must be qualified professionals with executive-level experience in insurance operations, claims management, or related financial services roles. Experience in a leadership capacity within the insurance sector is essential.

How to apply

• Apply by December 11, 2026.

Good to know

• The role is based in Cape Town, South Africa and is a full-time position.
• No specific education level or detailed technical requirements are mentioned beyond executive experience.
• No explicit mention of salary, benefits, or required documents.

Note: The position is for a full-time executive role with a strict application deadline of December 11, 2026.