Senior National Technical Support Analyst - VRV

Daikin Applied, a leading HVAC company recognized by Forbes as one of America's Best-In-State Employers 2025, is hiring a Senior National Technical Support Analyst - VRV to lead technical support for VRV (Variable Refrigerant Volume) and VRF (Variable Refrigerant Flow) systems. This role involves providing expert guidance on system design, operation, maintenance, and troubleshooting, while serving as a national technical resource for sales, customers, and service teams. The position requires strong product knowledge, application expertise, and the ability to develop technical training programs. The role is based in Morocco, with the option for remote work in the USA and flexibility to travel.

What it offers

• Technical leadership for complex VRV/VRF system challenges.
• National technical support for Daikin Applied sales, customers, and service organizations.
• Training development for product knowledge and operational capabilities.
• Management of technical support requests via phone and email.
• Opportunity to contribute to business growth through technical solutions and innovation.

Who can apply

Applicants must be based in Morocco or be able to work remotely in the USA with travel flexibility.

What you'll do

• Provide advanced technical support for VRV/VRF system applications, design, operation, troubleshooting, and maintenance.
• Deliver accurate guidance to service teams, sales representatives, customers, and contractors.
• Manage and prioritize technical support requests.
• Develop and conduct technical training programs in classroom and field settings.
• Align technical activities with business priorities and support organizational growth.

How to apply

• Location: Morocco (or remote USA with travel flexibility).
• Application process: Not explicitly detailed in the provided text.

Good to know

• Innovation-driven environment with a focus on excellence.
• Flexibility required for remote work and travel.
• No explicit education level, experience, or technical certifications mentioned beyond general technical support expertise.