Check-In/Check-Out Officer

MAX.ng is a tech-driven logistics platform in Africa that connects consumers, businesses, and drivers via mobile/web platforms to streamline last-mile delivery and retail operations. This role focuses on managing check-in/check-out processes for deliveries, ensuring seamless coordination between drivers and businesses. The position is part of MAX’s mission to improve Africa’s retail infrastructure by removing logistical barriers for small businesses and independent drivers.

What it offers

This Check-In/Check-Out Officer role involves coordinating delivery check-ins and check-outs, verifying deliveries, and resolving discrepancies in real-time. The position supports MAX’s goal of scalable, efficient logistics for online retail and mobile commerce in Africa.

Who can apply

Applicants must be residents of Nigeria and have experience in logistics, customer service, or similar roles in a fast-paced environment. No specific degree is required, but strong communication skills and attention to detail are essential.

How to apply

Interested candidates should submit their resume and a cover letter explaining their fit for the role via the MAX.ng careers portal or email.

Good to know

• This is a full-time, on-site position based in Lagos, Nigeria.
• The role requires flexibility to work evenings/weekends during peak delivery periods.
• MAX values diversity and inclusion in its team.

Key responsibilities include verifying delivery statuses, documenting check-ins/check-outs, and assisting with customer inquiries related to deliveries.