L1 Customer Support Agent - Kenya

The L1 Customer Support Agent position at betPawa in Kenya involves providing localized customer service for the brand, leveraging the expertise of licensed partners. This role is part of the betPawa team, which is owned and powered by pawaTech, with operations managed locally by licensed operators in each market.

What it offers

This is a customer support role focused on assisting customers in Kenya. The position requires strong communication skills, problem-solving abilities, and familiarity with the local market to ensure a tailored and efficient support experience.

Who can apply

Applicants must be locals in Kenya with a strong command of English and Swahili. Experience in customer service or related fields is preferred but not always mandatory.

How to apply

To apply, candidates should submit their resume and a cover letter detailing their qualifications and experience. The application process is straightforward and typically involves an initial review followed by an interview.

Good to know

This is a localized job opportunity with no explicit mention of salary, benefits, or specific education requirements. The role is managed by licensed partners and focuses on customer support operations within Kenya.