Customer Service Agent at Kilimall

Customer Service Agent at Kilimall is a frontline role within Kenya’s largest online shopping mall, serving a rapidly growing retail customer base across multiple product categories.

What it offers

• Opportunity to work in a fast-growing e-commerce environment
• Role focused on delivering premium customer service and satisfaction

Who can apply

• Candidates interested in customer service within the e-commerce sector

What you'll do

• Provide dedicated customer service support to retail customers
• Assist with order delivery-tracking and related inquiries
• Help ensure customer satisfaction through responsive service
• Contribute to maintaining Kilimall’s 7-day free return policy and other premium services

How to apply

Interested candidates should apply directly through Kilimall’s platform.