Mobile Financial Services Support Manager at Stanbic IBTC

Stanbic IBTC is a leading financial services group in Nigeria, offering roles across corporate banking, personal banking, and wealth management. This position focuses on supporting mobile financial services, leveraging technology to enhance banking accessibility for clients.

What it offers

This role involves managing and improving mobile financial services, including customer support, product implementation, and ensuring seamless integration of digital banking solutions. The position emphasizes innovation in financial inclusion, particularly through mobile banking platforms like 909# MobileMoney. The role likely requires hands-on experience in financial technology, customer service, and operational support within a banking environment.

Who can apply

Applicants should be Nigerian nationals with relevant experience in financial services, digital banking, or mobile financial solutions. Experience in customer support, banking operations, or technology implementation is preferred.

What you'll do

• Support the development and maintenance of mobile financial services platforms.
• Provide customer support for mobile banking products and services.
• Collaborate with cross-functional teams to enhance digital banking solutions.
• Ensure compliance with banking regulations and financial inclusion standards.
• Troubleshoot and resolve technical issues related to mobile financial services.

How to apply

Applicants should submit their resumes and cover letters to the specified email address for consideration.

Good to know

This is a full-time position based in Nigeria. Experience in the banking sector or financial technology is highly advantageous.

Note: The source does not provide explicit details on salary, required education level, specific job responsibilities beyond general support, or exact application steps beyond resume submission. Only general banking and financial services context is provided.