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Customer Service and Direct Sales Agent Job Vacancies
Jamii Telecommunications Limited (JTL)
1 day left · 25 Sep 2026
About this opportunity
Job vacancies for customer service and direct sales roles in Kenya at Jamii Telecommunications Limited.
Jamii Telecommunications Limited (JTL) is seeking a Customer Service Team Leader to lead a frontline team, ensuring high-quality customer support across internet/fibre, mobile, and billing services. The role emphasizes supervision, performance management, and escalation handling under strict service-level agreements (SLAs). Experience in telecommunications, customer experience, and team leadership is critical, with a preference for candidates with 5–7 years in customer care and 2–3 years in supervisory roles.
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Kenya
KenyaLevelbachelor
Deadline25 Sep 2026
DurationContract (exact term not specified)
EligibilityNational
Requires a **bachelor’s degree in Business Administration, Customer Experience, Communications, Marketing, or Management** (or related field) and **5–7 years of relevant experience in customer care/telecommunications**, plus **2–3 years in supervisory roles**.
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Source : careers.jtl.co.ke · Always verify details on the official site.