Logistics Operations Manager

Jumia, a leading pan-African e-commerce platform, is hiring a Logistics Operations Manager for a full-time position based in the Ivory Coast. This role focuses on managing logistics operations, optimizing workflows, and ensuring efficient transport execution across their distribution channels. The position involves collaboration with internal teams and external partners to resolve operational issues and improve logistics systems.

What it offers

The role involves leading daily logistics operations, including inbound and outbound transport management, freight optimization, and route planning. Key responsibilities include collaborating with teams like Warehouse Operations, Procurement, and Inventory Control to resolve delays and bottlenecks. The manager will also monitor performance metrics such as on-time delivery rates, freight costs, and carrier compliance. Additionally, they will drive process improvements in logistics management systems and ensure data integrity in logistics documentation.

Who can apply

This position is open to candidates with relevant experience in logistics operations, supply chain management, or similar roles. Experience in African logistics environments and knowledge of distribution networks is highly preferred.

What you'll do

• Oversee daily logistics routines for inbound and outbound transport, ensuring seamless execution and timely deliveries.
• Optimize logistics workflows by streamlining route planning, carrier allocation, and transport handoffs to improve efficiency.
• Investigate and resolve transport delays, carrier exceptions, and logistics bottlenecks with internal and external partners.
• Maintain and exceed logistics KPIs, including on-time delivery, freight cost optimization, and carrier compliance.
• Identify and implement process improvements in logistics management systems and operational efficiency.
• Ensure data integrity and proper documentation of logistics activities.

How to apply

No specific application details were provided in the source text. Candidates should typically apply through Jumia’s official job portal or contact their human resources department for further instructions.

Good to know

This is a full-time position located in the Ivory Coast. Experience in logistics, supply chain, or similar fields is essential. Knowledge of African logistics markets is a strong asset.