Team Lead, Consumer Lending (Telesales) at Source Microfinance Bank

Source Microfinance Bank is seeking a Team Lead, Consumer Lending (Telesales) to drive loan growth and manage a telesales team in Lagos, Nigeria. The role focuses on achieving lending targets, coaching staff, and expanding consumer lending channels while maintaining credit standards.

What it offers

• Lead and develop a high-performing telesales team to achieve minimum 100% target.
• Drive strategies to increase loan applications, conversions, and disbursements.
• Build and manage lead-generation pipelines for sustainable lending volumes.
• Monitor performance using metrics like conversion rates, approvals, and portfolio quality.

Who can apply

• Bachelor's degree in Finance, Economics, Business Administration, Accounting, or a related field.
• 3–5 years of experience in consumer lending, telesales, banking, microfinance, fintech, or financial services.
• Proven team leadership experience in a target-driven environment.

What you'll do

• Coach and motivate telesales officers to exceed monthly lending targets.
• Develop strategies to expand lending channels and partnerships.
• Train team members on product knowledge, sales techniques, and compliance.
• Collaborate with Credit, Operations, Risk, IT, and Business Development teams.
• Analyse portfolio performance and implement corrective actions.

How to apply

• Visit Source Microfinance Bank’s recruitment portal to apply.
• Build your CV using free templates (optional).