Host/Hostess at Fairmont Hotels & Resorts

Fairmont Hotels & Resorts is hiring a Host/Hostess at The Fairmont Norfolk in Nairobi, Kenya. This role focuses on delivering exceptional guest experiences, managing reservations, and coordinating with front-of-house teams to ensure smooth operations in a historic Tudor-style hotel setting.

What it offers

• Full-time position in Nairobi’s hospitality sector.
• Opportunity to work in a historic 170-room hotel with four restaurants.
• Role involves guest interaction, reservation management, and team collaboration.

Who can apply

• Candidates with a BA/BSc/HND qualification.
• Experience in food, beverage, or hospitality is required.
• Strong interpersonal and organizational skills are essential.

What you'll do

• Welcome guests professionally and manage reservations.
• Coordinate seating, monitor wait times, and handle guest inquiries.
• Ensure adherence to safety, sanitation, and food handling policies.
• Collaborate with servers and kitchen staff to optimize guest satisfaction.

How to apply

• Visit jobs.smartrecruiters.com to apply.
• Build a CV using free templates and submit your application.

Good to know

• No deadline is specified; applications are open until filled.
• The role requires reliability, teamwork, and the ability to work under pressure.