Operations Readiness Program Manager - Nigeria at Zipline Nigeria

Zipline Nigeria is hiring an Operations Readiness Program Manager to lead multiple Long Range Platform site launches across the country.

What it offers

• Full-time role in Lagos, Nigeria
• Own end-to-end operational readiness for 3–6 concurrent site launches
• Define go/no-go criteria and measurable acceptance standards for safety, staffing, training, infrastructure, equipment, communications, power, charging systems, and first-flight procedures
• Maintain and report against launch KPIs (e.g., staffing readiness %, certification completion %, equipment acceptance pass rate, launch go/no-go rate)
• Lead cross-functional alignment across Recruiting, Academy, Engineering, Construction, Supply Chain, Safety/Regulatory, Partnerships, and Country Leadership
• Validate readiness through field verification, on-site checkouts, acceptance tests, and flight-readiness demonstrations
• Own staffing and competency readiness; confirm role fills, onboarding, and on-site proficiency
• Coordinate regulatory and community-readiness actions required for launch
• Lead post-launch reviews and root-cause analysis; measure performance against launch targets
• Escalate unresolved safety, regulatory, or critical-path blockers with recommended remediation

Who can apply

• 5+ years of program management, field operations, or deployment experience in technical, regulated, or aviation-adjacent environments
• Direct site launch or activation experience required
• Proven track record managing multi-stakeholder launches across field sites with measurable outcomes
• Demonstrated ability to define go/no-go criteria, write acceptance tests, and enforce KPIs under schedule pressure
• Hands-on experience coordinating engineering, construction, supply chain, and training to achieve first operational use at field sites
• Clear escalation judgment and stakeholder management
• Able to operate in high-intensity field conditions; willing to spend extended periods on-site during launches and to work irregular hours around critical milestones
• Willingness and ability to travel throughout Nigeria (~20–30% typically, with higher intensity during launch windows)
• Fluency in English and authorization to work in Nigeria

What you'll do

• Own end-to-end operational readiness for 3–6 concurrent Long Range Platform site launches across Nigeria, from planning through first flight and early stabilization
• Define and enforce clear go/no-go criteria and measurable acceptance standards
• Maintain and report against launch KPIs
• Lead the cross-functional readiness cadence and day-to-day decision rhythm
• Validate readiness through field verification: lead on-site checkouts, acceptance tests, and flight-readiness demonstrations
• Own staffing and competency readiness: confirm role fills, onboarding, and on-site proficiency
• Coordinate regulatory and community-readiness actions required for launch
• Lead post-launch reviews and root-cause analysis
• Escalate unresolved safety, regulatory, or critical-path blockers promptly with recommended remediation

How to apply

• Method of application: go to method of application »