Operations Supervisor

Operations Supervisor in Lagos Mainland, Nigeria

This onsite role oversees a team of delivery operators, ensuring smooth daily operations and compliance with performance targets.

What it offers

• Lead a logistics/delivery team in Lagos Mainland
• Flexible hours with early starts and late finishes to match operator schedules
• Weekend or holiday work may be required

Who can apply

• Minimum qualification: HND in any discipline
• Experience: 2–3 years in logistics, delivery operations, or fleet supervision
• Preferred: Experience with Uber, Bolt, MAX, Gokada, or dispatch operations
• Skills: Strong leadership, communication, and problem-solving; tech-savviness with delivery apps, navigation, POS, and basic reporting

What you'll do

• Sign in operators and conduct morning briefings
• Confirm bike/battery readiness and monitor operator movements
• Resolve delivery or payment issues and manage escalations
• Manage vehicles, EV batteries, and operational kits; raise maintenance needs early
• Reconcile POS and transfer payments daily
• Liaise with local government agencies and law enforcement officers
• Submit daily reports on deliveries, revenue, incidents, attendance, and performance
• Enforce minimum daily trip targets and ensure policy compliance
• Support rider coaching, discipline, and operational efficiency

How to apply

• Apply via the job listing before 2026-09-07
• Location: Lagos Mainland (applicant must be resident on the mainland, preferably near the Surulere axis)
• Work type: Onsite