Fraud Investigation Officer

Fraud Investigation Officer at Moniepoint Inc. is a role focused on investigating suspected fraud, identifying trends, supporting fund recovery, and recommending controls to protect the company and its customers.

What it offers

• A position within Moniepoint Inc., Africa’s leading financial platform processing over $250 billion in digital payments annually.
• Responsibility for investigating fraud cases, analyzing transaction patterns, documenting findings, and supporting fund recovery efforts.

Who can apply

• Candidates with a Bachelor's degree in a relevant field.
• 2–4 years’ experience in fraud investigations, banking, fintech, or a related risk function.
• Knowledge of digital payment fraud, transaction analysis, and fraud investigation techniques is an advantage.

What you'll do

• Investigate fraud cases and determine outcomes based on available evidence.
• Analyze transaction patterns to identify fraud trends and emerging risks.
• Document investigation findings and maintain accurate case records.
• Support fund recovery efforts by engaging internal and external stakeholders.
• Escalate complex or high-risk cases in a timely manner.
• Recommend process and control improvements based on investigation findings.
• Collaborate with Product, Operations, Compliance, Customer Support, and other stakeholders.
• Ensure investigations are completed within agreed service levels (SLAs).

Good to know

• Location: Remote, Lagos, Nigeria.
• Key competencies required include strong analytical and problem-solving skills, attention to detail, excellent communication, and the ability to manage multiple investigations effectively.