job
National
UG
Customer Experience Executive
Betika
0 days left · 08 Sep 2026
About this opportunity
Customer Experience Executive role in Uganda handling inbound/outbound customer engagements, resolving queries, and promoting Betika’s products. Reports to Customer Experience Lead. Closes 2026-09-08.
Customer Experience Executive at Betika in Uganda
What it offers
- A full-time role based in Uganda, UG
- Reports to the Customer Experience Lead
- Focus on handling inbound and outbound customer engagements to reinforce Betika’s competitive position as a leading Pan African online sports betting and gaming brand
Who can apply
- Candidates interested in a customer experience role within the gaming industry
What you'll do
- Handle all inbound and outbound customer engagements
- Escalate complex or unresolved issues to Contact Center Team Leaders and Back Office, and follow up on resolution
- Educate customers, provide information, and upsell or cross-sell Betika’s products and services
- Engage proactively and creatively to elevate customer experience
How to apply
- Applications close on 2026-09-08
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Uganda
UgandaDeadline08 Sep 2026
EligibilityNational
Open to applicants in the host country.
Source : brightermonday.co.ug · Always verify details on the official site.