job
National
KE
Digital Customer Experience Officer (D-CEO)
Work Global Careers
0 day left · 27 Jul 2026
About this opportunity
Job in Kenya for Digital Customer Experience Officer. Salary KES 40,000. Manages tenant communication, rent collections, and property operations. Closes 2026-07-27.
Digital Customer Experience Officer (D-CEO) in Nairobi, Kenya, is a full-time role focused on property management and tenant relations.
What it offers
- Gross salary of KES 40,000 per month.
- Role based in Kikuyu, Nairobi.
Who can apply
- Diploma or Degree in Business, HR, or a related field.
- Experience in customer care or property management is preferred.
- Strong communication and conflict resolution skills.
- Tech-savviness, especially with CRM systems, is an added advantage.
- Must be highly organized and accountable.
What you'll do
- Manage tenant communication and resolve issues promptly.
- Drive 100% rent and utility collections.
- Follow up on arrears and coordinate disconnections where necessary.
- Log, assign, and track issues via CRM (Zoho).
- Coordinate move-ins and move-outs.
- Monitor property operations remotely and escalate issues.
- Maintain accurate daily and weekly reports.
How to apply
- Applications close on 2026-07-27.
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Kenya
KenyaFieldBusiness, HR, or related
LevelDiploma/Degree in Business, HR, or relat
Funding40000 KES
Deadline27 Jul 2026
EligibilityNational
Open to applicants in the host country.
Source : brightermonday.co.ke · Always verify details on the official site.