job
National
NG
Customer Experience Officer at Media Trust - Daily Trust
Media Trust - Daily Trust
About this opportunity
Job opening for a Customer Experience Officer at Media Trust - Daily Trust.
Customer Experience Officer at Media Trust – Daily Trust in Abuja is a full-time role leading customer journey design and measurement across the group’s digital platforms.
What it offers
- Full-time position in Abuja, Nigeria
- Role in Customer Care, Success and Service
Who can apply
- Education: Degree in a relevant field
- Experience: Minimum of seven (7) years in customer experience, digital products, or audience engagement
- Preferred: Media or digital business experience
What you'll do
- Design and optimise customer journeys
- Improve onboarding
- Collect and analyse feedback
- Monitor satisfaction metrics
- Resolve experience pain points
- Work with Editorial, Product, and IT departments
- Coordinate audience engagement
- Support podcast audience growth
- Recommend UX improvements
- Develop customer communications
- Produce monthly experience reports
- Benchmark against industry best practice
How to apply
- Go to Daily Trust careers site: career.dailytrust.com
- Build your CV for free and download in different templates
- Submit your application online
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Nigeria
NigeriaDeadlineDeadline not stated — check the official page
EligibilityNational
Open to applicants in the host country.
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Source : myjobmag.com · Always verify details on the official site.