job
National
NG
Account Manager
Moniepoint Inc.
About this opportunity
Account Manager role in FCT, Nigeria. Primary contact for Moniebook customers post-onboarding, driving satisfaction, retention, and growth. Monitors customer relationships, identifies expansion opportunities, and resolves issues.
Account Manager at Moniepoint Inc. in Nigeria’s Federal Capital Territory (FCT) focuses on post-onboarding customer success, retention, and growth for Moniebook users.
What it offers
- Own the full customer relationship lifecycle as the primary trusted advisor.
- Drive customer satisfaction, retention, and expansion revenue through proactive engagement and issue resolution.
Who can apply
- Location: FCT, Nigeria.
What you'll do
- Act as the main point of contact for assigned customer accounts.
- Build trusted relationships with business owners and managers through proactive communication and responsiveness.
- Conduct regular business reviews and monitor customer health signals.
- Identify expansion opportunities and drive product adoption to increase stickiness.
- Prevent churn, improve Net Promoter Score (NPS), and grow expansion revenue via upsell and cross-sell.
- Resolve customer issues promptly to ensure ongoing success.
How to apply
- Apply directly via the Moniepoint careers portal (link not provided in source).
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Nigeria
NigeriaDeadlineDeadline not stated — check the official page
EligibilityNational
Open to applicants in the host country.
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Source : job-boards.eu.greenhouse.io · Always verify details on the official site.