job
National
NG
Account Manager
Moniepoint Inc.
About this opportunity
Account Manager role in FCT, Nigeria. Primary contact for Moniebook customers post-onboarding, driving satisfaction, retention, and growth. Monitors customer relationships, identifies expansion opportunities, and resolves issues.
Account Manager at Moniepoint Inc. in Nigeria’s Federal Capital Territory (FCT) focuses on post-onboarding customer success, retention, and growth for Moniebook users.
What it offers
- Own the full customer relationship lifecycle as the primary trusted advisor.
- Drive customer satisfaction, retention, and expansion revenue through proactive engagement and issue resolution.
Who can apply
- Location: FCT, Nigeria.
What you'll do
- Act as the main point of contact for assigned customer accounts.
- Build trusted relationships with business owners and managers through proactive communication and responsiveness.
- Conduct regular business reviews and monitor customer health signals.
- Identify expansion opportunities and drive product adoption to increase stickiness.
- Prevent churn, improve Net Promoter Score (NPS), and grow expansion revenue via upsell and cross-sell.
- Resolve customer issues promptly to ensure ongoing success.
How to apply
- Apply directly via the Moniepoint careers portal (link not provided in source).
This summary is AI-generated from the official posting. Always verify every detail on the official site before applying.
Key details
TypeJob
Location
Nigeria
NigeriaDeadlineRolling, no fixed deadline
EligibilityNational
Open to applicants in the host country.
Source : job-boards.eu.greenhouse.io · Always verify details on the official site.