Toll Attendant (2 Positions)

The Nairobi Expressway is hiring for the role of Toll Attendant at its toll plaza in Nairobi, Kenya. This position involves collecting toll fees, assisting motorists, and ensuring smooth traffic flow while adhering to operational and safety standards. The job requires strong customer service skills, proficiency in cash handling, and basic IT and accounting knowledge. Flexible shifts, including nights and weekends, are mandatory, and candidates must be aged between 20 and 35 years old.⁠‌‌​​‌​​‌​​‌‌‌‌‌​‌‌‌‌​‌​‌​​​​‌​‌​⁠

What it offers

• Mid-level career opportunity in toll management at Nairobi Expressway Plaza.
• Responsibilities include collecting toll payments (cash, cards, electronic), issuing receipts, verifying electronic toll passes, maintaining transaction records, providing directions, and reporting equipment issues.
• Preferred skills include a Bachelor’s degree, experience in customer service or cash handling, basic IT skills, and ability to work in fast-paced outdoor environments.
• Flexible shifts required, including nights, weekends, and holidays.

Who can apply

Applicants must be Kenyan citizens or permanent residents aged between 20 and 35 years old. A Bachelor’s degree, Diploma, or equivalent professional qualification is required.

What you'll do

• Collect toll payments using cash, credit/debit cards, and electronic methods.
• Issue receipts and provide correct change.
• Verify electronic toll passes and resolve discrepancies.
• Maintain accurate transaction records and reconcile cash drawers.
• Assist motorists with directions and basic travel information.
• Report equipment malfunctions, traffic incidents, or suspicious activities.
• Ensure compliance with company policies and safety regulations.
• Keep the toll booth area clean and organized.

How to apply

• Contact Nairobi Expressway Plaza, City Cabanas Mombasa Rd or call +254 111 039 777 to apply.
• Submit application by 6th November, 2026.

Good to know

• Equal opportunity for all applicants.
• No specified benefits (e.g., salary, stipend, or perks) mentioned in the source.
• No explicit documentation requirements listed beyond general application procedures.