Receptionist at PrideInn

PrideInn Hotels, Resorts & Camp, a Kenyan hospitality brand established 12 years ago, seeks a Receptionist to join its team. The role supports guest services, event coordination, and operational support across its 8 hotels and camp in Nairobi, Machakos, Narok, Mombasa, and Kwale. The position aligns with PrideInn’s mission to deliver exceptional hospitality with a focus on Kenyan pride and global excellence.⁠‌​​‌‌​​​​​​​‌‌‌‌‌​​​‌​‌‌‌‌‌​​​​​⁠

What it offers

• A role in a growing hospitality brand with a strong presence in Kenya.
• Opportunity to work in a multicultural environment with state-of-the-art facilities.
• Support for conferences, seminars, and corporate events across multiple venues.
• A team dedicated to delivering exceptional guest service and fostering a welcoming atmosphere.

Who can apply

Applicants must be Kenyan nationals or residents with relevant hospitality experience, preferably in a reception or customer service role.

What you'll do

• Greet guests, manage check-ins/outs, and provide information on accommodations and services.
• Coordinate event logistics, including venue bookings and guest communications.
• Assist with administrative tasks, such as maintaining records and handling inquiries.
• Support operational needs, including front desk operations and customer service.

How to apply

• Submit a resume and cover letter detailing relevant experience.
• Ensure your application highlights skills in hospitality, customer service, and administrative tasks.

Good to know

• The role is based in one of PrideInn’s locations across Kenya.
• Experience in a fast-paced, customer-facing environment is highly valued.
• No explicit salary or benefits details were provided in the source.