Chargé de recouvrement & Agent de centre d’appels
About this opportunity
Recruitment for a debt collection agent to contact clients, resolve payment issues, and track payments to meet targets in Senegal.
Central Call Services Center SUARL is hiring a Chargé de recouvrement & Agent de centre d’appels to work in the Sénégal. The role involves assisting clients with loan repayments, resolving payment issues, and tracking payments while meeting performance targets. The position requires candidates aged 20 to 40 with experience in finance or related fields, though this is not explicitly stated in the source text beyond the age range.
What it offers
This is a job opportunity focused on customer service and financial recovery within a call center environment. The role includes direct client interaction to resolve payment-related issues and ensure compliance with financial obligations.
Who can apply
Applicants must be Senegalese citizens or eligible to work in Senegal, aged between 20 and 40 years old. Experience in finance or customer service is implied but not explicitly required beyond the age range provided.
What you'll do
- Contact clients to assist with loan repayments and address remboursement-related concerns.
- Analyze and resolve payment problems to improve client satisfaction.
- Monitor payment statuses and ensure adherence to set targets.
How to apply
The source does not specify how to apply or provide further details on application requirements.
Good to know
- The position is based in Sénégal and requires local employment eligibility. No explicit mention of salary, benefits, or required education level is provided in the source text.
Note: The source mentions an implied need for finance experience, but this is not explicitly stated as a requirement.
Key details
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