Channel Development Coordinator

The Channel Development Coordinator role at the British Council in Nairobi, Kenya, focuses on scaling digital English learning and assessment solutions for global employers, governments, and partners. This full-time position requires expertise in business development, stakeholder management, and market positioning, with a focus on commercial growth and cultural relations. The British Council specializes in international education and cultural exchange, and this role aligns with their mission to promote English globally through high-quality teaching and assessment programs.⁠​‌​​​​‌​​‌‌​‌‌​​​​‌​​​‌‌​‌‌‌​​​​⁠

What it offers

This position involves building and maintaining strong relationships with sales teams, stakeholders, and key accounts to achieve commercial and impact targets. You will contribute to go-to-market strategies, develop sales enablement materials, and support tender responses and partner negotiations. The role emphasizes market research, customer insights, and evidence-based recommendations to enhance commercial performance and product competitiveness. Additionally, you will engage in promotional campaigns, marketing initiatives, and risk mitigation to support the British Council’s global expansion in digital education solutions.

Who can apply

Applicants must hold a degree in Business, Sales, Marketing, or a related discipline. Fluency in English (written and verbal) is mandatory, and experience in global organizations, stakeholder management, and customer insight-driven product improvement is essential. Arabic language skills are a desirable bonus. Experience in online learning/assessment, SaaS, or Agile environments is preferred.

What you'll do

• Relationship Management: Develop and maintain key accounts using Key Account Management plans to meet commercial and impact targets.
• Business Development: Identify business opportunities and threats through market, customer, and stakeholder analysis, proposing strategic responses.
• Proposal Development: Provide expertise to sales teams for high-quality, competitive proposals that align with commercial and cultural goals.
• Partner Negotiations: Support negotiations and agreement signing, ensuring alignment with corporate priorities and sound commercial terms.
• Market Positioning: Monitor market trends and customer feedback to maintain the British Council’s competitive edge and propose remedial actions.
• Marketing & Outreach: Contribute to promotional campaigns, marketing materials, and internal working groups to drive business development.
• Risk & Compliance: Identify opportunities for improvement and mitigate risks in line with corporate policies.

How to apply

Applicants must apply through the British Council’s official recruitment portal at britishcouncil.eightfold.ai. No application fees are required, and candidates should prepare a CV for submission. The application deadline is October 25, 2026.

Good to know

• Location: Nairobi, Kenya (full-time position).
• No explicit salary or benefits listed—focus is on commercial growth and cultural impact.
• No formal education level specified beyond a degree requirement—experience is prioritized.
• Scam warning: Avoid any recruitment process requiring payment for notarization, certificates, or assessments.