Operations Controller (Freight Forwarding) - Walvis Bay
About this opportunity
Permanent/fixed-term role in Walvis Bay, Namibia. Oversees freight forwarding operations, manages KPIs, improves processes, leads teams, and ensures compliance. Requires detail-oriented professional.
The Operations Controller (Freight Forwarding) role at SWIFT WL in Walvis Bay, Namibia, is a fixed-term contract position. This role focuses on overseeing and optimizing freight forwarding operations, requiring a detail-oriented professional to manage daily activities, improve processes, and ensure compliance with regulations. The position involves leading a team, monitoring performance metrics, and collaborating with clients to maintain high service standards. Reporting to senior management is also a key responsibility.
What it offers
- Permanent or fixed-term contract in Walvis Bay, Erongo, Namibia.
- Responsibilities include operational management, performance monitoring, process improvement, team leadership, customer interaction, compliance, and reporting.
Who can apply
No explicit eligibility criteria are provided beyond the job title and location.
What you'll do
- Supervise and coordinate freight forwarding operations to ensure efficiency.
- Track and analyze KPIs to assess operational effectiveness.
- Identify and implement improvements to productivity and cost reduction.
- Lead and support the operations team in a collaborative environment.
- Collaborate with clients to address concerns and maintain service satisfaction.
- Ensure compliance with industry regulations and company policies.
- Prepare and present operational reports to senior management.
How to apply
No explicit steps for application are provided in the source.
Good to know
- Application deadline: October 16, 2026.
- Location: Walvis Bay, Erongo, Namibia (Permanent or fixed-term contract).
Key details
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