Telesales Representative - Kinyarwanda Speaking

BrighterMonday is hiring a Telesales Representative who speaks Kinyarwanda to serve job seekers and employers in Rwanda. This is a full-time role focused on building community engagement through multiple channels, including calls, emails, WhatsApp, and social media. The position requires strong communication skills to assist users with job applications, employer queries, and resolving initial concerns promptly. You’ll also design and manage community touchpoints like WhatsApp groups and newsletters to foster recurring engagement. Onboarding will include university preparation activities.

What it offers

• Full-time position in Uganda (Rwanda-based role).
• Opportunity to build and manage communities for job seekers and employers.
• Responsibility for first-contact resolution across multiple communication channels.
• Design and lead recurring community initiatives (WhatsApp, newsletter, clinics).
• University onboarding support as part of the role.

Who can apply

Applicants must be native or fluent in Kinyarwanda and have experience in customer-facing sales or community engagement. No formal education level is specified, but prior interaction with job seekers/employers is preferred.

What you'll do

• Handle calls, emails, WhatsApp, and social media for job seekers (e.g., application guidance) and employers (e.g., role posting support).
• Resolve issues at first contact where possible to improve user satisfaction.
• Create and manage community touchpoints (WhatsApp groups, newsletters, monthly clinics) tailored to job seekers and employers.
• Support university onboarding as part of the role.

How to apply

• Apply by November 21, 2026.
• No explicit steps listed beyond the deadline.

Good to know

• Full-time, remote/hybrid location in Uganda (Rwanda-based).
• Kinyarwanda fluency is mandatory.
• Experience in customer service, sales, or community management is advantageous.
• No formal education level required, but university onboarding is part of the role.