Customer Service Officer

J3 Foods and Stores International is seeking a Customer Service Officer to support their operations in food distribution and retail across Nigeria and beyond. The role focuses on ensuring quality, affordability, and accessibility of food products while maintaining trust in the industry.

What it offers

This position involves customer interaction, support, and service coordination to enhance customer satisfaction and operational efficiency. The role may include handling inquiries, resolving issues, and ensuring smooth transactions in retail environments.

Who can apply

Applicants must be residents of Nigeria with a strong background in customer service, preferably in the retail or food distribution sector. Experience in a similar role or relevant education in business, hospitality, or related fields is preferred.

What you'll do

• Provide customer support and resolve inquiries efficiently.
• Assist in retail operations, including product handling and transaction management.
• Ensure customer satisfaction through proactive engagement and problem-solving.
• Collaborate with teams to maintain high standards of service quality.

How to apply

Applicants should submit:

• A resume detailing relevant experience.
• A cover letter explaining their fit for the role.

Good to know

• The position is based in Nigeria and may require local knowledge of the retail and food distribution industry.
• No explicit salary, benefits, or application deadline is provided in the source.