Case Administrator at FAIS Ombud SA

FAIS Ombud SA seeks a Case Administrator to support its mission of resolving financial service complaints independently and efficiently. This role aligns with the organisation’s vision of fostering consumer protection and industry integrity through fair dispute resolution processes. The position is part of an independent, free-of-charge office dedicated to handling complaints informally and expeditiously.

What it offers

This role involves managing case files, coordinating with stakeholders, and ensuring timely resolution of complaints. The position is likely part of a structured, mission-driven team focused on financial services regulation and consumer advocacy.

Who can apply

The eligibility for this position is not explicitly detailed in the provided information. Applicants should be familiar with financial services regulations and dispute resolution processes, as these are central to the role.

How to apply

The application details are not provided in the source text. No specific steps or documents are mentioned for applying to this position.