IT Manager

City Walk Ltd is seeking an IT Manager to oversee their digital infrastructure and ensure seamless integration of their high-quality shoe products with customer experiences. The role supports their mission of connecting customers from sole to soul through superior, one-stop shopping solutions. This position is ideal for someone with expertise in managing IT systems that drive customer engagement and operational efficiency in a retail environment.⁠​‌‌‌​‌‌‌​‌‌‌‌​​​​‌‌‌‌​‌‌​​‌​‌​‌​⁠

What it offers

This role involves managing IT systems, cybersecurity, and customer data platforms to enhance operational efficiency and support the company’s growth. The IT Manager will collaborate with cross-functional teams to implement digital solutions that align with customer-centric strategies and maintain high standards of data security and system reliability.

Who can apply

Applicants must have proven experience in IT management, preferably in a retail or e-commerce setting. Experience with cloud computing, cybersecurity, and customer relationship management (CRM) systems is highly desirable. A Bachelor’s degree in Computer Science, IT, or a related field is typically required, though exceptions may be considered based on relevant experience.

What you'll do

• Oversee IT infrastructure to ensure smooth operations and scalability for City Walk Ltd’s expanding business.
• Manage cybersecurity protocols to protect customer data and business integrity.
• Develop and implement digital solutions that enhance customer experience and operational efficiency.
• Collaborate with marketing and sales teams to integrate IT systems with business goals.
• Monitor and optimize IT systems to address performance issues and improve productivity.

How to apply

Applicants should submit:

• A detailed CV highlighting relevant IT management experience.
• A cover letter explaining how their skills align with the role’s requirements.
• References from previous employers or colleagues.

Good to know

This is a full-time position based in the company’s headquarters. The role may require occasional travel to support remote IT operations or customer support initiatives.

Note: City Walk Ltd is an equity-friendly employer and values diversity in its workforce.