Admin / Client Experience Officer

TrulyAsake, a Lagos-based fashion brand led by designer Asake, is hiring an Admin / Client Experience Officer to support operations and enhance customer interactions. The role combines administrative tasks with client engagement to maintain brand excellence in ready-to-wear, bridal, and custom apparel.

What it offers

• Support administrative functions, including data entry, scheduling, and customer correspondence.
• Direct interaction with clients to address inquiries, resolve issues, and maintain satisfaction.
• Opportunities to contribute to brand growth through client experience initiatives.

Who can apply

Applicants must be residents of Nigeria with a strong interest in the fashion industry and a proven ability to manage administrative tasks and client relations. Experience in customer service or similar roles is preferred but not mandatory.

What you'll do

• Handle day-to-day administrative duties, such as managing emails, invoices, and inventory records.
• Coordinate with the team to ensure smooth operations and client communications.
• Assist in client feedback analysis and implementing improvements based on insights.

How to apply

• Submit a resume and cover letter detailing your administrative and customer service experience.
• Ensure your application highlights relevant skills in organization, communication, and customer service.

Good to know

• This is a part-time or full-time position, depending on availability and company needs.
• No explicit salary, benefits, or education level requirements are stated in the provided text.