Program Manager (2)

GiveDirectly, a leader in cash-based aid, is hiring a Program Manager (2) in Zomba, Malawi. This role focuses on overseeing field operations for their flagship district transformation program, driving enrollment and payment targets, and fostering team growth and risk mitigation. The position requires strong leadership, operational expertise, and collaboration with local partners and government entities. The role emphasizes autonomy, continuous improvement, and mentorship within a non-hierarchical, analytical culture.

What it offers

• Ownership of end-to-end field operations, including enrollment, verification, and payment delivery.
• Setting and tracking quantifiable targets for recipients enrolled and operational efficiency.
• Significant autonomy to manage a large team and drive process improvements.
• Collaboration with district partners, mobile money providers, and government counterparts for operational support.
• Mentorship and professional development opportunities within the team.
• Risk mitigation and continuous improvement of operational workflows.

Who can apply

Applicants should have relevant experience in program management, field operations, or similar roles in a scalable, data-driven environment. Experience in cash transfer programs, development work, or leadership in non-hierarchical teams is highly preferred. Malawi residency or local experience is advantageous but not strictly required.

What you'll do

• Manage field operations for enrollment, verification, and payment delivery, ensuring targets are met.
• Track team performance and provide mentorship for professional growth.
• Build relationships with district partners, mobile money partners, and government entities.
• Synthesize operational updates and identify opportunities for risk mitigation and process improvements.
• Drive continuous improvement in enrollment and follow-up processes.

How to apply

• Submit a cover letter explaining how your experience aligns with the role.
• Provide a resume highlighting relevant project management, fieldwork, or leadership experience.
• Include contact details for references or previous employers.

Good to know

• The role is based in Zomba, Malawi, with potential for travel to other districts.
• GiveDirectly values analytical thinking, candor, and a non-hierarchical culture.