Debt Collection Officer

Beyond Beancounters is hiring a Debt Collection Officer to work full-time in Nairobi, Kenya. The role focuses on engaging customers, negotiating repayment plans, and managing debt recovery strategies.

What it offers

• Full-time position based in Nairobi, Kenya

Who can apply

• Minimum 2 years of relevant experience
• Full-time employment type

What you'll do

• Advise customers on debt repayment strategies and the implications of default
• Engage customers via telephone, email, and face-to-face to discuss overdue accounts and negotiate repayment arrangements
• Develop, implement, and manage debt recovery strategies
• Maintain accurate records of customer interactions, payments, and recovery actions
• Verify and validate customer information received from clients

How to apply

• Apply by 2026-09-08