Quality Assurance Lead

Medplus Ltd, a Nigerian pharmaceutical company established in 1993, seeks a Quality Assurance Lead to oversee compliance, product quality, and customer service standards across its wholesale, retail, and dispensing operations. The role supports a vision of becoming Nigeria’s leading healthcare and pharmacy brand, emphasizing professionalism, innovation, and quality in healthcare services and products. Medplus offers a wide range of pharmaceutical, medical, and wellness services, including consultations, diagnostics, and retail products, alongside a strong emphasis on employee training and development.

What it offers

This position involves leading quality assurance initiatives to ensure adherence to industry standards, monitoring product integrity, and maintaining high customer service benchmarks. The role aligns with Medplus’s growth in healthcare distribution and retail, requiring expertise in pharmaceutical quality control and operational excellence.

Who can apply

Applicants must hold a relevant background in pharmaceuticals, healthcare quality management, or a related field, with demonstrated experience in quality assurance roles within the pharmaceutical or medical supply industry. Experience in Nigeria or familiarity with local healthcare regulations is preferred.

What you'll do

• Oversee quality assurance processes for pharmaceuticals, medical supplies, and customer services.
• Ensure compliance with industry standards and regulatory requirements.
• Monitor product integrity and customer feedback to improve service quality.
• Collaborate with cross-functional teams to enhance operational efficiency.
• Train and develop staff on quality standards and best practices.

How to apply

• Submit a resume detailing relevant experience in quality assurance or pharmaceuticals.
• Provide contact details for professional references.

Good to know

Medplus values experience in pharmaceutical quality control, healthcare compliance, and customer service excellence. A degree in pharmacy, healthcare management, or a related field is highly desirable. Experience in Nigeria’s healthcare sector is a plus.

Note: This is a job listing, not a scholarship, grant, or fellowship opportunity.