Ticketing & Reservation Manager

Dorf Travels & Tours Limited is hiring a Ticketing & Reservation Manager based in Lagos State. This role requires expertise in travel agency operations, specifically in ticketing and reservations, with hands-on experience in managing global distribution systems (GDS). The position mandates a B.Sc./HND in any discipline or an IATA/UFTAA Diploma in Travel & Tourism or IATA Foundation in Travel & Tourism, along with 5–7 years of experience in ticketing and reservations within a reputable travel agency. Certification in Amadeus, Galileo, or Sabre GDS is required.⁠‌‌‌‌​​​‌‌​​​​​‌​‌‌‌‌​​​​​​​​​​‌‌⁠

What it offers

This position involves managing ticketing systems, reservations, and client interactions for a travel agency. The role emphasizes operational efficiency, compliance with travel industry standards, and the ability to leverage GDS platforms for seamless booking processes.

Who can apply

Applicants must hold a B.Sc./HND degree in any field or an IATA/UFTAA/IATA Foundation Diploma in Travel & Tourism and have 5–7 years of direct experience in ticketing and reservations within a travel agency. GDS certification (Amadeus/Galileo/Sabre) is mandatory.

What you'll do

• Oversee ticketing and reservation operations for travel services.
• Ensure compliance with IATA/UFTAA standards and GDS systems.
• Manage client bookings, cancellations, and inquiries efficiently.
• Maintain accurate records and resolve disputes in real time.

How to apply

No explicit application steps are provided in the source. Candidates should contact Dorf Travels & Tours Limited directly for details.

Good to know

• Location: Lagos State.
• Certification: Amadeus/Galileo/Sabre GDS is required.
• Experience: 5–7 years in ticketing/reservations within a travel agency.
• Education: B.Sc./HND or IATA/UFTAA/IATA Foundation Diploma in Travel & Tourism (or related field).