Front Office Supervisor at Boma Inn

Boma Hotels is seeking a Front Office Supervisor to oversee guest services at one of its properties, including Boma Inn Nairobi or Boma Inn Eldoret. The role aligns with the brand’s mission of delivering luxury hospitality affordably, emphasizing a vibrant, guest-centric experience. This position is ideal for someone passionate about hospitality management and eager to contribute to a dynamic, modern hotel environment.

What it offers

The role involves supervising front desk operations, ensuring seamless guest check-ins, check-outs, and handling inquiries. You will also coordinate with other departments to enhance guest satisfaction and maintain high service standards. The position is part of a team dedicated to delivering affordable luxury in a contemporary setting.

Who can apply

Applicants must have proven experience in front office supervision within hospitality, preferably in a hotel or similar setting. Experience with guest relations, reservation systems, and team leadership is essential. Nationality, age, or specific educational qualifications are not explicitly mentioned, but relevant work experience is critical.

How to apply

To apply, candidates should submit their resume and a cover letter detailing their experience and qualifications. The application process is straightforward, focusing on demonstrating leadership in hospitality operations.

Good to know

This is a full-time position with no explicit mention of salary, benefits, or relocation support. The role is based at one of the Boma Inn Nairobi or Boma Inn Eldoret locations, with the opportunity to work in a modern, contemporary setting.